We create case management software for advice and advocacy organisations. We combine the best of Caseworker Connect with your requirements to give you everything you need.
Caseworker Connect supports over 300 different advocacy projects across the UK. We understand the recording and reporting challenges. Our solutions work.
Caseworker Connect Student Services Edition meets the recording and reporting needs of student advice centres in HE and FE.”
Case Study: Online Referrals
The referral process used by Medical Justice was typical of many organisations: people were required to complete a form (in this case a lengthy Word document) and then email or post it. Forms were often incomplete, requiring calls and research to fill in the gaps. The process was lengthy and time consuming.
We solved all these problems with an online form that integrates directly with their back office systems. Now, every incoming referral is guaranteed to include the information that enables Medical Justice to progress the referral and data is automatically copied to a database so that information does not have to be re-keyed. Statistics can be produced on referral histories, and automatic email notifications to Medical Justice, and the referral, create a fantasic customer experience.
“We can record details of a client’s query and enter details of the advice provided. Being able to record additional information about how the client heard about us as well as other demographic data provides real insight into our drop-in advice services.”
“Now I can manage my DV case notes and client information in one package, it makes my day much less stressful”
“I’d recommend Caseworker to any organisation looking for an IT solution to manage and report case work or assisted information services”
“Caseworker Connect helps me to help my clients.”
“The impact of Caseworker Connect has been tremendous. My case work team are working far more efficiently and as Service Manager I am able to generate key statistics for management reports and funders immediately. The collective time we are saving in all aspects of case management is one of the many benefits we are realising from Caseworker Connect.”